Webinar Tuesday, February 23, 2015 | 9AM - 10AM PST

How LiveChat Increased Email Engagement 360% with Customer Journey Marketing

Filip Jaskólski

Web Developer, LiveChat

Meet the speakers

In this webinar, you’ll learn how LiveChat improved click rates from an average of 2% to 9.18% after moving from email blasts to customer journey automation. 

You’ll get a behind the scenes look at five automation journeys delivering results for LiveChat, including:

  1. Lead generation journey offering personalized, irresistible content
  2. Sales follow-up journey triggering after a sales-oriented chat
  3. Support journey sharing helpful insights on specific pain points for users
  4. Onboarding journey converting free trialists into paying customers
  5. Net Promoter Score survey gathering user feedback and reviews from happy customers

Jacob Firuta

Customer Success Manager, LiveChat

Guy Marion

Chief Marketing & Growth, Autopilot

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